Refund policy

Returns & Refunds

At Cedar & Spice, we thoughtfully curate every product in our shop — from artisan-made pieces to carefully selected home décor and gifts that reflect our rustic-luxe aesthetic. Because of the nature of our curated collection, all sales are final — we do not accept returns or exchanges.

Damaged or Defective Items

If your order arrives damaged, we want to make it right. Please contact us within 2 business days of delivery at admin@cedarandspicegifts.com with the following:

  • Photos of the original shipping box and any visible exterior damage
  • Photos of the damaged item(s)

We will file a claim with the carrier and issue a refund or replacement accordingly. Items do not need to be returned in most cases.

Some products in our shop are fulfilled directly by our brand partners. Return and refund policies for these items may vary by vendor. Please contact us at admin@cedarandspicegifts.com and we'll connect you with the right information.

Questions?

Reach us at admin@cedarandspicegifts.com — we're happy to help.